Payment Policy

Payment Methods

At Orvalino, we accept the following payment methods for your convenience:

• PayPal
• Credit/Debit Cards (via PayPal)

PayPal Payments

When completing your purchase with PayPal, you will be redirected to the secure PayPal payment page. There, you can:

• Log in to your PayPal account to confirm payment
• Pay with a credit/debit card without creating a PayPal account by selecting "Pay with Debit/Credit Card"

Important Note: Your order will be shipped to the address registered with your PayPal account. Please ensure your PayPal shipping address is correct before completing your purchase.

Currency and Pricing

All prices on orvalino.com are listed in Canadian Dollars (CAD). For international customers, PayPal will automatically convert the purchase amount to your local currency using current exchange rates.

Payment Security

We prioritize the security of your payment information:

• All payments are processed through PayPal's secure payment gateway
• We never store your credit card information
• All transactions are encrypted using industry-standard SSL technology

Order Processing

Your order will be processed after we receive payment confirmation. Please note:

• Orders are typically processed within 1-2 business days
• You will receive an email confirmation once your payment is successful
• A second email will be sent when your order ships

Payment Issues

If you experience any issues with payment processing, please contact our customer service team:

• Email: ask@orvalino.com
• Phone: +1 (514) 731-9475
• Address: 2950 Av. de Brighton, Montréal, QC H3S 1T8, Canada

Billing Verification

For security purposes, we may occasionally require additional verification for certain transactions. This may include:

• Verification of billing address
• Confirmation of card security code
• Additional identification for high-value purchases